Terms and conditions for products and services

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Statement of Understanding for Breathwork and Other Sessions

By scheduling and participating in sessions with Jasmin Austin, you acknowledge and agree to the following:

 

• Jasmin Austin is not a licensed medical professional, psychotherapist, or counsellor. Her services are not intended to diagnose, treat, cure, or prevent any medical or psychological condition

• The services offered are for personal growth and educational purposes only. They are not a substitute for professional medical or mental health treatment. You are solely responsible for seeking appropriate medical advice and continuing with your own healthcare regimen

• You understand that participation in Breathwork and other sessions is voluntary and may involve physical exertion and emotional intensity. It is recommended that you consult with a healthcare provider before participating, especially if you have pre-existing health conditions

• Jasmin Austin reserves the right to terminate any session at any time for any reason.

 

 

Cancellation & Refund Policy

 

Digital Products

• As access to digital products is provided immediately upon purchase, no refunds will be issued after login or download information has been sent.

 

Refunds for Purchases More Than 90 Days Old

• Refunds will not be issued for orders that are more than 90 days old from the date of first payment, regardless of the product or service purchased. However, the full value of the payment may be held as a credit for up to one year and applied toward other services, courses, or products.

 

Session Booking Cancellations

• Cancellations made more than 24 hours before the scheduled session time may be rescheduled once or refunded in full, less a $50 administrative fee

• Cancellations made less than 24 hours before the scheduled session time are not eligible for a refund. If you cancel the session twice, the session will be forfeited

• Cancellations must be made through the scheduling system, email, or phone.

 

Event Cancellation by Jasmin Austin

• Jasmin Austin reserves the right to cancel an event due to low enrolment or other circumstances that make the event non-viable. In such cases, registrants will receive a full refund

• If an event is postponed, you may choose to either receive a full refund or transfer your registration to the rescheduled event date

• Jasmin Austin is not liable for any additional costs incurred by participants, such as flights or accommodation, due to the cancellation or postponement of an event.

 

Registration Cancellation by Participant

• Cancellations More Than 3 Days Before Event, you may receive a refund, less a $50 service fee

• Cancellations Less Than 3 Days Before Event, no refunds will be issued. At the discretion of Jasmin Austin, the value of the registration may be credited toward a future event

• No refunds will be issued for registrants who choose not to attend an event

• Cancellations must be made via email or phone, and refund requests must be made by the attendee or the credit card holder. Refunds will be credited back to the original payment method.

 

Unable to Complete Session(s) Due to Circumstances Outside My Control

• If a session cannot be completed due to unforeseen circumstances, you will be notified immediately, and the session will be rescheduled. You may choose to receive a credit for future booking or a full refund.

 

Unclaimed Sessions or Products

• Sessions must be booked within one calendar year from the date of purchase. If not used within 12 months, the original payment value will be forfeited.

 

Unhappy with Services Provided

• If you are dissatisfied with the services provided, please contact Jasmin Austin directly to discuss your concerns. Every effort will be made to address your concerns and ensure you are reasonably satisfied.

 

Limitation of Liability

• To the extent permitted by law, Jasmin Austin is not liable for any direct, indirect, incidental, or consequential loss or damage arising from the use of her services or products. This includes, but is not limited to, any loss of profits, data, or goodwill.

 

Dispute Resolution

• In the event of a dispute, both parties agree to attempt to resolve the matter through negotiation or mediation before pursuing any legal action.

 

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PRIVACY POLICY

Any personal information collected is used solely for the purpose of providing services and will be handled in accordance with Australian Privacy Principles. ​

 

Effective Date: September 2024

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Introduction

This Privacy Policy outlines how Jasmin Austin collects, uses, discloses, and manages personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

 

By accessing Jasmin Austin’s website, purchasing of products or services, or otherwise engaging with us, you agree to the terms of this Privacy Policy.

 

1. Collection of Personal Information

 

We collect personal information that is necessary for our business functions and activities, including:

 

• Contact Information: Name, email address, phone number, and postal address

• Transactional Information: Payment details, purchase history, and preferences

• Digital Information: IP address, browser type, cookies, and other digital data

• Health Information: In some cases, we may collect health-related information to provide our services effectively.

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We collect personal information directly from you through forms, emails, phone calls, and interactions on our website or social media platforms. In some cases, we may collect information from third parties with your consent.

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2. Use of Personal Information

 

We use your personal information for purposes including, but not limited to:

 

• Providing and managing our services and products

• Processing payments and managing orders

• Communicating with you, including sending marketing communications (where consent has been given)

• Improving our website, products, and services

• Complying with legal obligations and resolving disputes.

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3. Disclosure of Personal Information

 

We may disclose your personal information to:

 

• Service providers and contractors who assist us in providing our services (e.g., payment processors, IT support)

• Legal and regulatory authorities when required by law

• Other third parties with your consent or where disclosure is necessary to protect our rights, property, or safety.

 

We do not sell or rent your personal information to third parties.

 

4. Security of Personal Information

 

We take reasonable steps to protect the personal information we hold from misuse, loss, unauthorized access, modification, or disclosure. This includes implementing security measures such as encrypted storage, access controls, and secure communication channels.

 

5. Access to and Correction of Personal Information

 

You have the right to access the personal information we hold about you and to request corrections if it is inaccurate, out-of-date, or incomplete. To make a request, please contact us using the details provided below. We will respond to your request within a reasonable time frame.

 

6. Cookies and Digital Information

 

Our website uses cookies and similar technologies to enhance your user experience and collect information about how you use our website. You can manage cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our website.

 

7. Marketing Communications

 

With your consent, we may use your personal information to send you marketing communications about our products, services, and events. You can opt-out of receiving these communications at any time by using the unsubscribe link in our emails or contacting us directly.

 

8. Overseas Disclosure

 

In some cases, your personal information may be disclosed to recipients located outside of Australia. Where this occurs, we will take reasonable steps to ensure that the overseas recipient complies with the Australian Privacy Principles or equivalent laws.

 

9. Complaints

 

If you believe we have breached your privacy rights, you may lodge a complaint with us using the contact details below. We take privacy complaints seriously and will respond to your complaint within a reasonable time frame.

 

10. Changes to This Privacy Policy

 

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The most current version will be available on our website.

 

11. Contact Us

 

If you have any questions, concerns, or requests related to this Privacy Policy, please contact us at:

 

Adorned Earth – Jasmin Austin

Email: Jasmin@adornedEarth.com

Phone: 0424 252 462